Desktop & User Care | Remote and On-Site IT Support for your Staff

All-You-Can-Eat Helpdesk Support

Helpdesk Support

End-users are human.

Shouldn't their IT support should be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

The Professional Technologies Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support

Professional Technologies's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the Professional Technologies technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to Professional Technologies's unlimited phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the Professional Technologies Network Operations Center (NOC). We track serial numbers, license expiration, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

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Latest Blog Entry

Tablets are definitely becoming a staple in the consumer electronics world. For the longest time, the tablet PC was an expensive, clunky device that just didn't wow consumers. Some businesses had adop...

Latest News

Professional Technologies launches new website!

Professional Technologies is proud to announce the launch of our new website at http://www.showmeproit.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

Read more...

Contact Us

Learn more about what Professional Technologies can do for your business.

callphone

Call us today    (573) 446-8601
(855) 271-6856

2517 Bernadette Drive,
Suite 115
Columbia, Missouri 65203

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