Buying Information Technology Solutions

Buying the right information technology solution to meet your needs as a consumer, small or mid-sized business is a daunting task.  Few of us can keep up on the latest technology, with most computers and current versions of software becoming virtually obsolete in four years or less.  It is often difficult to discern what is a real trend in the technology business versus a flash in the pan.  A successful information technology system purchase frequently depends on where you buy your system.  Many information technology companies can provide technical direction, consultation, training and after sale service.  Other technology resellers are simply order takers who can only compete on price.  Ultimately the cost of an information technology system, at the time of sale, is only part of the question.

Questions that should be asked:

• Can this system be easily/cost effectively upgraded as my business/needs grow(s)?
• When the system breaks can my supplier fix it in a timely fashion?
• Will I have to send the system away for repair?
• Can I get clear helpful phone support?
• Can I get consultation in actual technology needs?

The Professional Technology Code of Ethics

As Professional Technology we promise to always:

• Be professional
• Conduct all business at the highest standard of ethics.
• Communicate honestly and effectively with customers.
• Only undertake technical assignments for which we are qualified.
• Communicate clearly the terms and conditions of the sale.
• Review thoroughly warranties, available service, and return policies.
• Make every effort to accurately estimate the time needed to complete services.